Chat v Channels in Microsoft Teams

Why you should use Channels instead of Chat

Did you know Chat is the most-used function on Microsoft Teams?

In fact, research from SWOOP Analytics found an average of 28 times as many Teams Chat messages are sent for every Teams Channel message sent.

Imagine the knowledge that goes to die in those Chat messages. If those messages were shared in Microsoft Teams Channels, everyone could access the knowledge – resulting in higher productivity and better collaboration.



In this webinar, Engage Squared and SWOOP Analytics will show you the importance of working in Microsoft Teams Channels, instead of Chat, and the business value doing so will bring to your team.

RACQ’s Internal Communications Advisor Andrew van der Beek will showcase what one of the world’s top teams on Microsoft Teams looks like.
Join Engage Squared’s Microsoft 365 Evangelist Mark Woodrow and Senior Consultant, Change Management, Jack Hendy, along with SWOOP Analytics Chief Scientist Dr Laurence Lock Lee, Director of Customer Success (APAC) Emily O’Brien and Director of Communications Sharon Dawson for this free webinar.

The event is finished.


Aug 18 2021


9:30 pm - 10:30 pm