Removing Conversational AI Chatbot Blockers and Smoothing Human Handoffs
Changing user disillusionment to delight.
We are in an age of disillusionment with the AI experience, and there is a simple explanation that will play an instrumental role in unleashing the full potential of AI in the market.
This talk will cover the key technical insights that have been blocking users from fully realizing the potential of Conversational AI and change your world view of conversational AI in actionable ways.
Additionally, we will learn to boost satisfaction by providing the same AI and ML-driven intelligence to the live agents as the chatbots.
Event Schedule (EST Time Zone):
5:30 PM Early open for Zoom setup/etc
5:35 PM Bots and AI Kickoff / Speaker Introductions
5:37 PM Dr. Jason Mars – The Single Misconception Holding Back Conversational AI
6:00 PM Casey Phillips – Bridging the AI Gap Between Chatbots & Live Agents
6:15 PM Q&A