Software Training Needs to be More Focused on Experiences. Here’s Why
Lee Berkman from CloudShare
and Kevin Streater from ForgeRock
19:00 – Start
20:00 – End
Software training is an increasingly important part of keeping customers engaged, especially as technology becomes more complex. You can’t just turn to DevOps to create another new feature and expect that to keep your customers loyal to your product over the one that your competition is developing down the street.
Training helps your customers to see value with your product, speeds up onboarding and product adoption, and helps to create brand advocates who tell their friends about you. But how can you ensure that your training is good enough; that it’s keeping customers continually using and loving your software? In short — how can you keep users engaged when training?
Our speakers, Lee Berkman from CloudShare, and Kevin Streater from ForgeRock, will discuss how cloud-based virtual IT labs can enable software companies to modernize, enhance, and grow their training operations, by providing personalized, real-world, engaging hands-on experiences that maximize flexibility, reach and efficiency, at minimum cost.
THIS EVENT IS BROUGHT TO YOU BY:
BCS Learning and Development specialist group
Visit : https://www.bcs.org/membership/member-communities/learning-and-development-specialist-group/