Understand Risk, Continue Business – Operational Resiliency Workshop

Understand Risks to Continue Business – A workshop in operational resiliency.




Our 2-hour virtual interactive workshop is where entrepreneurs, owners of small-to-medium sized businesses, members from your team, or individuals who want to learn how to apply our “Resiliency Re-Imagined” methodology.

Due to the number of challenges COVID-19 has brought to the Canadian business ecosystem, it is crucial – now more than ever – to understand the importance of planning for business disruptions, changing processes to adapt to fluid environments, and integrating forward planning to continue operating during disruptions such as:

Natural events (e.g., major snowstorms, floods, severe weather, etc.)

Technology failures (e.g., telecommunications, computer virus, malicious software, etc.)

Electrical failure (local or building specific)

Fire affecting building or wide area

Datacenter failure or major application outage

Pandemics or epidemics

Human actions (e.g., terrorism, active threats, purposeful destruction of properties, etc.)

Essential supplier or service provider failures

How does a business plan to continue operating during disruptions?‚ÄĮTraditional business continuity planning consists of planning for specific disruptive events, conducting risk assessments & business impact assessments, and creating communication plans to contact key stakeholders during an operational incident or crisis.

However, this traditional method is no longer enough in our COVID world, and there is an increased need for businesses to change the way they plan to continue operating despite the ongoing threat of the virus, its mutations, and the ever-present possibility of other threats being realized (e.g., a cyber-attack or purposeful damage to property).

How does a business change its processes to adapt to fluid environments?¬†‚ÄĮA business must understand the needs of each of its stakeholders and the many possible scenarios that can disrupt its business. Through the creation of scenario-driven disruptions (positive or negative disruptions) and by using a perspective analysis based on the needs of stakeholders, you can begin to ideate ways to change processes.

What is our “Resiliency Re-imagined” methodology?¬†Our “Resiliency Re-imaged” methodology encompasses Business Continuity, Emergency Management, Health & Safety, Wellness, Project Management, Lean Six Sigma, Agile, and Information Mapping methodologies.

The key business areas our methodology considers to improve your operational resiliency program include:

Consumer Buying Behaviour

Corporate Functions

External Environmental Factors


People Resiliency

Process Re-engineering

Service vs. Skill-based Transitions

Supply Chains



Overview of Content & Learning Objectives

ūüĒė Understand your business by completing a Business Impact Analysis.‚ÄĮThe Business Impact Analysis – often referred to as BIA – is a process used to understand specific components of a business such as its processes, dependencies (e.g., technology dependencies, internal dependencies, external dependencies).

ūüĒė Secure your business by completing a Risk Assessment.‚ÄĮThe risk assessment helps in the prevention of crime and violence prevention and applying these principles to holistic safety and preparedness.

ūüĒė Align your business to health protocols by completing a Workplace Resiliency Assessment.‚ÄĮA Workplace Resiliency Assessment reviews the protocols proscribed by health authorities or government agencies in order to operationalize these requirement(s) in the workplace.

ūüĒė Transform your business by completing Agile User Stories.‚ÄĮAgile User Stories help ideate new processes that enable your business to transform. Agile user stories use perspective analysis, which takes the point of view of a user of your business (e.g. employees, community, investors, customers, etc.), combined with a facilitated threat scenario tabletop exercise to help understand business recovery gaps and identify opportunities for business process improvement & transformational initiatives.

The event is finished.


Jan 05 2022


6:00 am - 8:00 am

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